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Intermittent issues with Domain Registration

Opened on March 5th, 2023 10:17 am GMT, last updated March 5th, 2023 12:30 pm GMT

Resolved

The concerned team has monitored the services. All domain name registration related actions and API calls are fully functional. You can now check the availability of a domain from the Supersite and place API calls as well without any issues.

Please feel free to reach out to the support team in case of any concerns. We regret any inconvenience this may have caused.

Posted March 5th, 2023 12:30 pm GMT

Monitoring

The issue with our Domain Registration Service has been resolved. There was an memory caching issue on our servers due to which the check availability call was affected. Our team has reloaded the service related to the database and we are continuing to monitor the services.

Posted March 5th, 2023 11:06 am GMT

Investigating

We are currently facing an issue with Domain Availability checks on our platform. Due to this, you may face issues while registering a new domain, checking the availability and running API calls for the same.

Please note that this will have no impact on the resolution/working of your already registered domain names.

Our Team is working on getting this resolved at the earliest. We appreciate your patience in the interim.

Posted March 5th, 2023 10:17 am GMT

Affected Services

  • Domain Name Registration
  • API