Resolved
We have closely monitored our services. The issue is now resolved and you should be able to access the control panel and perform all the necessary actions seamlessly.
Please feel free to contact our support team anytime if you need any help.
We regret any inconvenience this may have caused.
Posted February 3rd, 2023 5:58 am GMT 
Monitoring
Our Server Administration Team identified that the connections to the nodes were exhausted. They have rebooted the services and now the connections are successfully restored.
We shall continue to monitor our services to make sure everything is stable. Please follow the thread for further details.
Posted January 27th, 2023 7:04 am GMT
Identified
The issue with the Orderbox Control Panel login has relapsed. Our System Administration Team is actively working to fix this as soon as possible.
An update will be provided to this thread as soon as additional information is available.
Posted January 27th, 2023 6:28 am GMT
Monitoring
Our system administration team have successfully restored all the impacted services. You should now be able to access your control panel and manage your orders without any issues.
We shall continue to monitor our services to make sure everything is stable. Please follow the thread for further details.
Posted January 27th, 2023 5:53 am GMT
Investigating
We have received reports of intermittent issues with OrderBox while accessing the control panel, making API calls & managing orders.
Our System Administration Team is actively working to fix this as soon as possible.
An update will be provided to this thread as soon as additional information is available.
Posted January 27th, 2023 4:04 am GMT
Affected Services
- OrderBox