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Imps & Auto-neft payment issue

Opened on January 11th, 2023 1:46 pm GMT, last updated January 12th, 2023 12:09 pm GMT

Resolved

Banking partners have informed that the issue has been fixed. The billing Team are able to track the funds

Please feel free to contact our Billing team anytime if you need any help.

Posted January 12th, 2023 12:09 pm GMT

Identified

Our Payment partners Razor pay has updated that they have observed disruptions in their payment service due to underlying infrastructure starting from 11th Jan 2023 - 12.22pm.

A few payments after 3.00 pm have got added to the accounts. However we have noticed a delay in the earlier payments and some are still stuck in transit. The payment gateway are working on this issue.

Meanwhile, we request you to please add funds through alternative modes for urgent order from your account. To know the alternate mode of payment, please click on My Billing->Add Funds.

We regret the inconvenience caused to you.

Posted January 11th, 2023 1:46 pm GMT

Affected Services

  • OrderBox