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Intermittent issues on one of our Windows Hosting Servers

Opened on December 23rd, 2022 9:24 am GMT, last updated December 24th, 2022 7:42 am GMT

Resolved

All the services are successfully restored and currently working fine.

We were closely monitoring the services and do not see any issues. You should be able to access the website, panel and email services seamlessly on all the platforms.

Please do contact our support team if you need any further assistance.

Posted December 24th, 2022 7:42 am GMT

Monitoring

Our server administration team has successfully restored all the impacted services and has confirmed that the issue with the servers are now fixed.

All the services impacted are up and running. We will be actively monitoring the servers to ensure all the services are running smoothly and will post further updates on this thread. We truly appreciate your patience and cooperation.

Posted December 23rd, 2022 3:03 pm GMT

Investigating

We are currently facing intermittent issues across multiple servers due to which you might face issues while:

  • Sending/Receiving emails
  • Accessing the Website on a browser
  • Accessing the Plesk Panel

Our server and network administration teams are working towards resolving the same on priority. While we actively work towards restoring the services, we request you to watch this thread for further updates.

Posted December 23rd, 2022 9:24 am GMT

Affected Services

  • Windows Web Hosting

Affected Servers

  • ddbh-plesk-web1.webhostbox.net