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Intermittent login issues with Control Panel

Opened on December 5th, 2022 2:11 pm GMT, last updated December 5th, 2022 6:37 pm GMT

Resolved

We have closely monitored our services. The issue is now resolved and you should be able to access the control panel and perform all the necessary actions seamlessly.

Please feel free to contact our support team anytime if you need any help.

We regret any inconvenience this may have caused.

Posted December 5th, 2022 6:37 pm GMT

Monitoring

Our system administration team have successfully restored all the impacted services. You should now be able to access your control panel and manage your orders without any issues.

We shall continue to monitor our services to make sure everything is stable. Please follow the thread for further details.

Posted December 5th, 2022 2:38 pm GMT

Investigating

We have received reports of intermittent issues with OrderBox while accessing the control panel, making API calls & managing orders.

Our System Administration Team is actively working to fix this as soon as possible.

An update will be provided to this thread as soon as additional information is available.

Posted December 5th, 2022 2:11 pm GMT

Affected Services

  • OrderBox