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Network Connectivity Issues on Multiple Servers with IP ranges 162.241.X.X and 69.49.X.X

Opened on October 2nd, 2022 9:18 am GMT, last updated October 3rd, 2022 12:06 am GMT
Resolved

We have closely monitored our services. The issue is now resolved and you should be able to access all the servers seamlessly.

Please feel free to contact our support team anytime if you need any help.

Posted October 3rd, 2022 12:06 am GMT

Monitoring

The issue has been identified and fixed by our System Administration team and the services are now up and running.

Our Server Administration team is actively monitoring the server. We will post further updates on this thread regarding the issue.

Posted October 2nd, 2022 3:42 pm GMT

Investigating

We are currently facing network connectivity issues on multiple servers with IP ranges 162.214.xx.xx and 69.49.xx.xx due to which you might face intermittent issues while:

Sending/Receiving emails

Accessing the Website on a browser

Accessing the cPanel/WHM/Plesk Panel

Our server and network administration teams are working towards resolving the same on priority. While we actively work towards restoring the services, we request you to watch this thread for further updates.

Posted October 2nd, 2022 9:18 am GMT

Affected Services

  • Network
  • VPS

Affected Servers

  • 162.241.X.X