Intermittent Issues with Payment Gateway Platform

We have closely monitored our services. The issue is now resolved and you should be able to make transactions successfully.

Please feel free to contact our support team anytime if you need any help.

Our developers have identified the issue and it is fixed now.

We have noticed that latest transactions are successfully going through.

However, we will continue monitoring the transactions to ensure all the services are running smoothly.

On investigating further, we noticed that the issue is with fetching US Tax. Thus, this will have a further impact on all other product operations like renewal, registration, transfers, etc using the available account balance as well.

Our product development is working actively to fix this issue. An update will be provided to this thread as soon as the additional information is available.

We are currently facing intermittent issues with our payment gateway platform impacting purchase and renewals for all US based clients.

You might face issues while making payments through PAAS gateways (Alipay, Boleto, Webmoney).

Our product development team is currently investigating this issue and we will update this thread with additional information once available.