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Intermittent issue with our Email Hosting Servers

Opened on July 9th, 2022 7:58 am GMT, last updated July 10th, 2022 8:29 am GMT

Resolved

Our system administration team has successfully fixed the queuing issue on our email hosting servers and you should now be able to send and receive emails successfully without any issue.

Please feel free to contact our support team anytime if you need any help.

Posted July 10th, 2022 8:29 am GMT

Monitoring

Our System Administration team has successfully cleared the outbound queue and we have not observed any issue since then. The emails continue to be delivered without any delay.

We would be still actively monitoring our outbound servers for an extended duration for the issue to not resurface again.

We shall update this thread further.

Posted July 9th, 2022 11:01 am GMT

Identified

Our system administration has fixed the issue. You will be able to send and receive emails successfully.

However we are currently facing issues with delay in sending and receiving emails from our Email hosting servers.

Our System Administration team is currently investigating this issue and we will update this thread with additional information once available.

We sincerely regret the inconvenience caused to you.

Posted July 9th, 2022 9:43 am GMT

Investigating

We are currently facing intermittent issues with our Business and Enterprise email service, due to which you will encounter an error while accessing the webmail and also while sending/receiving emails.

Our System Administration team is currently investigating this issue and we will update this thread with additional information once available.

We sincerely regret the inconvenience caused to you.

Posted July 9th, 2022 7:58 am GMT

Affected Services

  • Email Hosting