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Intermittent delay in sending/receiving on our Email Hosting Servers

Opened on June 20th, 2022 10:21 am GMT, last updated June 21st, 2022 5:14 am GMT
Resolved

We have closely monitored our servers. The issue is now resolved and you should be able to send emails without any delay now.

Please feel free to contact our support team anytime if you need any help.

Posted June 21st, 2022 5:14 am GMT

Monitoring

Our system administration team was able to fix the broken DB connectivity issues. The new emails are being sent out successfully. However, there were a lot of queued emails which are now been processed in batches.

We shall continue to track the progress on the queue and share further updates on the pulse.

Posted June 20th, 2022 2:49 pm GMT

Investigating

We are currently facing issues with delay in sending and receiving emails from our Email hosting servers.

Our System Administration team is currently investigating this issue and we will update this thread with additional information once available.

We sincerely regret the inconvenience caused to you.

Posted June 20th, 2022 10:21 am GMT

Affected Services

  • Email Hosting