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Intermittent issue with our Email Hosting Servers

Opened on June 20th, 2022 6:13 am GMT, last updated June 20th, 2022 10:27 am GMT
Resolved

The issue with the webmail login has been resolved.

We sincerely regret the inconvenience caused and we thank you for your patience and understanding.

Please contact our support team, if you still face any further issues

Posted June 20th, 2022 10:27 am GMT

Monitoring

The System Administration team has routed the network traffic and have restored the services. You shall be able to access the webmail seamlessly.

We are actively monitoring the servers and shall update this thread with further details.

Posted June 20th, 2022 8:13 am GMT

Investigating

We are currently facing intermittent login issues with our Business and Enterprise email service, due to which you might encounter the following errors while accessing your account via webmail or email clients.

“Database connection error"

or

“Invalid Login error”

Our System Administration team is actively working to restore services. An update will be provided to this thread as soon as additional information is available.

Posted June 20th, 2022 6:13 am GMT

Affected Services

  • Email Hosting