We have closely monitored our services. The issue is now resolved and you should be able to access the control panel and perform all the necessary actions seamlessly.

Please feel free to contact our support team anytime if you need any help.

Our system administration team identified that the issue was caused due to connectivity failure on backend. They have fixed the issue and confirmed that the alerts have successfully cleared up.

We shall continue to monitor our services to make sure the services are fully functional. We request you to please follow this post for further updates.

We have received reports of intermittent issues with OrderBox, you might experience a slowness while accessing the control panel, making API calls & managing orders.

Our System Administration Team is actively working to fix this as soon as possible.

An update will be provided to this thread as soon as additional information is available.