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Server unavailable in MySQL

Opened on May 20th, 2022 10:05 am GMT, last updated May 21st, 2022 12:12 am GMT
Monitoring

Our server administration team has fixed this by clearing space on the affected MySQL server. We have verified that the error message no longer appears and you will now be able to access the database.

We will continue to monitor the services for the next 6 hours. Please reach out to our support team if you have any questions.

Posted May 20th, 2022 11:43 am GMT

Investigating

We have received reports of an issue with the MySQL database for our Windows servers. You will observe the error message "Server unavailable in mysql" and the following actions will be impacted

  • Accessing the database
  • Database connection errors at the website

Other services will continue to function as normal. Our server administration team is working towards resolving this on priority.

We will continue to share updates on this thread as soon as we have further information.

Posted May 20th, 2022 10:05 am GMT

Affected Services

  • Windows Web Hosting

Affected Servers

  • MD-Plesk-Web1

  • MD-Plesk-Web2

  • MD-Plesk-Web3

  • MD-Plesk-Web4

  • MD-Plesk-Web5

  • MD-Plesk-Web6

  • MD-Plesk-Web7

  • MD-Plesk-Web8

  • MD-Plesk-Web9

  • MDUS-PP-WB10

  • MDUS-PP-WB11