← Homepage

Orderbox Status Page

Connectivity Issues with .BIZ and .CO Registry

Opened on May 20th, 2022 8:17 am GMT, last updated May 21st, 2022 4:14 am GMT
Resolved

The connectivity issue with Neustar Registry has been resolved. The Registry connections are up and all actions such as domain name registration, renewal and transfer should execute seamlessly.

We regret any inconvenience this may have caused.

Posted May 21st, 2022 4:14 am GMT

Investigating

The Neustar Registry is still investigating this with their engineering team and would require some time to provide us with steps for resolution. You may refer to this URL for the list of TLDs impacted https://tinyurl.com/TLDs-list

We continue to be in regular touch with the Registry and will share updates on this post as we know more.

Posted May 20th, 2022 1:42 pm GMT

Identified

Our domain administration team has identified that our Registrar sessions have exceeded the connection limit which is causing this issue. The impact is for all TLDs (Top Level Domain Names) under Registrar Name: PDR Ltd. d/b/a PublicDomainRegistry.com with Neustar Registry.

Please note that your domain names will continue to function and the impact is restricted to any updates made for TLDs supported by Neustar.

Our team is in touch with Neustar to resolve this at the earliest. We will post updates on this pulse once we know more.

Posted May 20th, 2022 10:13 am GMT

Investigating

We are currently facing network issues with our .BIZ and .CO Registry connections. Due to this, you may not be able to complete actions that require the Registry connections such as domain name Registration, Renewal, Transfers and Name Server updates.

Please note that this will have no impact on the resolution/working of your already registered domain names.

We are working with the Registry to get this resolved at the earliest. We appreciate your patience in the mean time.

Posted May 20th, 2022 8:17 am GMT

Affected Services

  • Domain Name Registration